FAQ

For all urgent enquires, contact your local Bob Jane T-Marts or call 13 26 25 today!

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Tyres

When do I need new tyres?

It is important that you are familiar with tyre wear and damage. Tyres support nearly every function of a car's motion, including but not limited to:

• Road handling

• Braking

• Steering

Therefore, it’s vital that you are sure your tyres are in top notch condition for the road.

All tyres over 6 years of age from date of manufacture should be checked professionally at a Bob Jane T-Marts. Even relatively new tyres need regular checks for sidewall damage such as cuts or bulges, and treads need checking for nails or tears.

Contact your local Bob Jane T-Marts on 13 26 25 to have your tyres inspected.

What pressure should my tyres be?

For everyday motoring, tyre pressure should never be lower than the manufacturer's recommended pressure. This information is usually mounted on the drivers' door jamb, in the glove box, in the owner’s manual or on the tyres themselves.

When should I check my tyre pressures?

Tyre pressure should only be checked when the tyres are cold. If you have to check the tyres when they're hot, add at least 2psi (or 13.8kpa) to maintain optimal levels for safety. A good quality tyre pressure gauge allows you to check tyre pressure before driving on the tyres; these are available at all Bob Jane T-Marts.

If you are unsure when checking your tyre pressure, drop into your local Bob Jane T-Marts. They can inflate your tyres to the correct pressure and teach you how to get it right every time.

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Troubleshooting

Why is my steering wheel shaking?

The most common cause of steering wheel shake is your wheel balance, so it's important to have this checked as soon as possible.

Only perfectly balanced wheels will give you the assurance that you can keep control of your vehicle even when things get critical. If you are concerned about your wheel balance, we'll have a look for you.

Just call 13 26 25 to find your nearest Bob Jane T-Marts.

I have a puncture - what do I do?

Unless you have run-flat tyres, the first thing to do when you have a punctured tyre is to change that tyre for your spare. A puncture in your tyre can lead to rapid tyre deflation, so it's important to have a punctured tyre inspected as soon as possible to make sure you avoid permanent wheel damage.

Once safe, it’s time to organise for the punctured tyre to be repaired as soon as possible. Depending on the area of the tyre where the puncture occurs will determine if the tyre is repairable.

Generally, tyres with punctures in the tread area are repairable, and the technician at your local Bob Jane T-Marts will be more than happy to assist.

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Batteries

Do I need a new battery?

On average, a car battery will last between 3 to 4 years. Once a battery has started to fail it rarely responds to recharging, usually due to the positive plate of the battery self-destructing. This results in no plate left to hold a charge that starts your vehicle.

If you've been having difficulties with your battery, we can test your battery free of charge, just call 13 2625 to find your local Bob Jane T-Marts.