Frequently Asked Questions

Tyres

We recommend a tyre rotation and wheel alignment every 6 months or 10 000km, whichever comes first.

Call your nearest store to book your vehicle in - 13 26 25

It is important that you are familiar with tyre wear and damage. Tyres support nearly every function of a car's motion, including but not limited to: Road handling, Braking and Steering. Therefore, it’s vital that you are sure your tyres are in top notch condition for the road.

All tyres over 6 years of age from date of manufacture should be checked professionally at a Bob Jane T-Marts. Even relatively new tyres need regular checks for sidewall damage such as cuts or bulges, and treads need checking for nails or tears.

Contact your local Bob Jane T-Marts on 13 26 25 to have your tyres inspected.

For everyday motoring, tyre pressure should never be lower than the manufacturer's recommended pressure. This information is usually mounted on the drivers' door jamb, in the glove box, in the owner’s manual or on the tyres themselves.

Tyre pressure should only be checked when the tyres are cold. If you have to check the tyres when they're hot, add at least 2psi (or 13.8kpa) to maintain optimal levels for safety. A good quality tyre pressure gauge allows you to check tyre pressure before driving on the tyres; these are available at all Bob Jane T-Marts.

If you are unsure when checking your tyre pressure, drop into your local Bob Jane T-Marts. They can inflate your tyres to the correct pressure and teach you how to get it right every time.

Bob Jane T-Marts stocks a wide range of tyre brands including but not limited to Michelin, Bridgestone, Yokohama, Pirelli, and brands exclusive to Bob Jane T-Marts.

Call your nearest store to find out more on 13 26 25.

Yes, we provide tyres for high-performance vehicles and specialty applications. Whether you have a sports car, luxury vehicle, or unique driving needs, we can assist with finding the right tyre solution.

Call your nearest store to find out more on 13 26 25.

Yes, 4WD and SUV tyres have specific requirements and options. The staff at Bob Jane T-Marts can help you choose the right tyres based on your vehicle's needs and driving conditions.

Troubleshooting

The most common cause of steering wheel shake is your wheel balance, so it's important to have this checked as soon as possible.

Only perfectly balanced wheels will give you the assurance that you can keep control of your vehicle even when things get critical.

If you are concerned about your wheel balance, we'll have a look for you. Call 13 26 25 to find your nearest Bob Jane T-Marts.

Unless you have run-flat tyres, the first thing to do when you have a punctured tyre is to change that tyre for your spare. A puncture in your tyre can lead to rapid tyre deflation, so it's important to have a punctured tyre inspected as soon as possible to make sure you avoid permanent wheel damage.

Once safe, it’s time to organise for the punctured tyre to be repaired as soon as possible. Depending on the area of the tyre where the puncture occurs will determine if the tyre is repairable.

Generally, tyres with punctures in the tread area are repairable, and the technician at your local Bob Jane T-Marts will be more than happy to assist.

Call 13 26 25 to find your nearest Bob Jane T-Marts.

For everyday motoring, tyre pressure should never be lower than the manufacturer's recommended pressure. This information is usually mounted on the drivers' door jamb, in the glove box, in the owner’s manual or on the tyres themselves.

Batteries

On average, a car battery will last between 3 to 4 years. Once a battery has started to fail it rarely responds to recharging, usually due to the positive plate of the battery self-destructing. This results in no plate left to hold a charge that starts your vehicle.

If you've been having difficulties with your battery, we can test your battery free of charge, just call 13 2625 to find your local Bob Jane T-Marts.

We stock a wide range of Century batteries to suit cars, 4x4s and commercial vehicles, including standard and premium options. We can assist with selecting the right battery for your vehicle and provide installation services.

Call your nearest store to find out more on 13 26 25.

Bob Jane T-Marts Services

At Bob Jane T-Marts we offer a range of tyre, wheel and battery related services including installation, wheel alignment, balancing and battery replacements. We also offer wheel and tyre packages.

Call your nearest store to find out more on 13 26 25.

We strive to complete each job as efficiently as possible, with an average wait time of about 1.5 hours (90mins).

Yes, we offer professional wheel alignment services to ensure your vehicle drives smoothly and to help extend the life of your tyres.

Call your nearest store to find out more on 13 26 25.

Yes, tyre rotation is part of the maintenance services we offer. Regular rotation helps ensure even wear and extends the life of your tyres.

Call your nearest store to find out more on 13 26 25.

While some services can be done on a walk-in basis, it's recommended to make an appointment to ensure prompt service, especially during peak times.

You can book an appointment through our website or by calling your nearest store on 13 26 25.

We typically recommend purchasing tyres through our stores to ensure safety and suitability. If you have already purchased tyres elsewhere, contact your local store to discuss fitment options on 13 26 25.

We provide a range of tyre and wheel inspection services. For comprehensive vehicle inspections, you may need to visit a specialist service provider.

General Questions

Yes, we provide warranties on selected brands. The specifics of the warranty, including the duration and coverage details, vary by tyre brand and model. Please ask in-store for the most accurate information regarding warranties.

Call your nearest store to find out more on 13 26 25.

You can use the store locator on the Bob Jane T-Marts website to find the nearest location to you. Simply enter your postcode or suburb to get a list of nearby stores and their contact details.

This can also be achieved by calling 13 26 25.

Yes, we offer ZIP and Latitude financing options to help you manage the cost of your tyre purchases and services.

Call your nearest store to find out more on 13 26 25.

If you encounter any issues with your tyres or service, please contact the store where the service was performed as soon as possible. They will work with you to address your concerns and resolve any problems.

If the issue is not resolved, you can email feedback@bobjane.com.au.

We frequently offer promotions and discounts on tyres and wheels. Check our website or visit a store for information on current deals and special offers.

Yes, we provide fleet services for businesses, including tyre management. Contact our fleet team for more information and to discuss your fleet needs here.

Yes, you can browse and purchase tyres online through the Bob Jane T-Marts website.

Bob Jane T-Marts accepts various payment methods including major credit cards, debit cards, and cash. Financing options are also available.

Call your nearest store to find out more on 13 26 25.